Sorry this took so long, but I wanted to try everything you suggested before posting again.
Unistalled McAfee and MacKeeper, read MacMalware Guide, downloaded and installed AdwareMedic and removed some adware. Still having the emailing problem. Then I ran EtreCheck and here are the results: I am not sure what to do with them:)
Just noticed that ZipCloud is still on here - will uninstall that as well. I realize that my hard drive free space is low, but I have some allocated to Parallels and this is a small and old hard drive - just don't have a lot of space, and I am constantly deleting things. I usually try to keep 20 GB free - I know I need to do that. My bad:)
Also, I have ordered 4GB of Ram to replace one of my 2GB, so hopefully having 6GB will help.
Thanks so much for your help!
EtreCheck Problem description:
I have uninstalled MacKeeper and McAfee on advice of the community. I also downloaded AdwareMedic and installed it. It located some adware on my computer and I deleted that. I have reset all of my browsers, and the caches clear when I close them. I am still having a problem:
When I try to email by clicking a link on a website, the browser (any of my browsers - Firefox, Safari or Chrome) opens an unlimited number of tabs entitled email (pages are blank) until I am able to force quit. This doesn’t happen if I complete a form on a contact page and press send, it only happens if I click on a link (for example a columnist’s email at an online newspaper or a link to email a video).
Also, my computer is running slowly. Activity Monitor shows that about 1 GB is necessary (system or root), but the rest is small programs or processes that it assigns to me as administrator, but I don’t know what most of them are, whether or not I need them and/or how to stop them from opening automatically. Those add up to about 2GB and my total memory is 4GB. I have deleted everything from “login items” under system preferences.
FYI, I have Parallels installed with Windows XP. Should probably upgrade Windows, but I only use it once a year for a windows only program that I use annually for tax purposes, so I don’t want to invest any more in that.
Can’t think of any other info that might be useful, but please ask if you need more info. Thanks in advance for any help you can give me! Mary
EtreCheck version: 2.1.8 (121)
Report generated March 16, 2015 at 1:03:16 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch 2.4/2.2GHz) (Verified)
MacBook Pro - model: MacBookPro3,1
1 2.2 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 41
Video Information: ℹ️
GeForce 8600M GT - VRAM: 128 MB
Color LCD 1152 x 720
SE32FY22 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 3:24:12
Disk Information: ℹ️
FUJITSU MHW2120BH disk0 : (120.03 GB)
EFI (disk0s1) <not mounted> : 210 MB
MBHMacBkPro (disk0s2) / [Startup]: 119.17 GB (14.12 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
GE 98134 GE 98134
Seagate Backup+ Desk 2 TB
disk2s1 (disk2s1) <not mounted> : 32 KB
Hendrix Seagate Backup Plus Drive (disk2s3) /Volumes/Hendrix Seagate Backup Plus Drive : 2.00 TB (744.01 GB free)
Western Digital My Book 1140 3 TB
WD Hendrix (disk1s1) /Volumes/WD Hendrix : 3.00 TB (2.26 TB free)
Logitech USB Optical Mouse
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/StartupItems/Parallels
[not loaded] com.parallels.kext.Pvsvnic (3.0) [Click for support]
/System/Library/Extensions
[loaded] com.nicesoft.driver.WirelessMediaKeyboardDriver (1.0.0 - SDK 10.7) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.9) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Click for support]
Startup Items: ℹ️
NkPtpEnumWT3: Path: /Library/StartupItems/NkPtpEnumWT3
Parallels: Path: /Library/StartupItems/Parallels
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.intego.netupdate.agent.plist [Click for support]
[loaded] com.intego.task.manager.notifier.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.barebones.textwrangler.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[failed] com.intego.commonservices.daemon.plist [Click for support]
[loaded] com.intego.commonservices.icalserver.plist [Click for support]
[failed] com.intego.task.manager.daemon.plist [Click for support]
[failed] com.intego.washingmachine.daemon.plist [Click for support] [Click for details]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[failed] com.smithmicro.schedulerdaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.akamai.client.plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[failed] com.jdibackup.ZipCloud.autostart.plist [Click for support] [Click for details]
[failed] com.jdibackup.ZipCloud.notify.plist [Click for support] [Click for details]
[running] com.nds.pcshow.plist [Click for support]
[loaded] com.nds.pcshow.uninstall.plist [Click for support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Click for support]
[failed] com.smithmicro.cleaning.schedulermailer.plist [Click for support] [Click for details]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
RealPlayer Plugin: Version: Unknown [Click for support]
DirectorShockwave: Version: 11.0.3r472 [Click for support]
npMotive: Version: 1.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Yahoo! Installer 3: Version: 1.0.128 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
CouponPrinter-FireFox: Version: Version 1.1.5
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown [Click for support]
WebEx64: Version: 1.0 [Click for support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
Open in Internet Explorer
Facebook Cleaner
1-ClickWeather
CustomSearchForSafari
Facebook Ads Blocker
defaultsearch
Firebug Lite for Safari
iMedia Converter Deluxe
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
NetUpdate [Click for support]
WDQuickView [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
MBHMacBkPro: Disk size: 119.17 GB Disk used: 105.05 GB
Destinations:
WD Hendrix [Local]
Total size: 3.00 TB
Total number of backups: 108
Oldest backup: 2013-07-09 08:22:49 +0000
Last backup: 2015-03-16 16:09:05 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 119.17 GB X 3)
Top Processes by CPU: ℹ️
78% Spotlight
22% mds
9% WindowServer
1% Finder
0% AppleSpell
Top Processes by Memory: ℹ️
296 MB Finder
150 MB mds_stores
112 MB WindowServer
47 MB mds
47 MB CalendarAgent
Virtual Memory Information: ℹ️
1.25 GB Free RAM
1.77 GB Active RAM
618 MB Inactive RAM
651 MB Wired RAM
4.30 GB Page-ins
121 MB Page-outs
Diagnostics Information: ℹ️
Mar 16, 2015, 09:43:53 AM /Library/Logs/DiagnosticReports/Spotlight_2015-03-16-094353_[redacted].cpu_reso urce.diag [Click for details]
Mar 16, 2015, 09:33:50 AM Self test - passed
Mar 14, 2015, 12:25:56 AM /Library/Logs/DiagnosticReports/firefox_2015-03-14-002556_[redacted].hang
Mar 13, 2015, 11:38:39 PM /Library/Logs/DiagnosticReports/Spotlight_2015-03-13-233839_[redacted].cpu_reso urce.diag [Click for details]
Mar 13, 2015, 11:22:05 PM /Library/Logs/DiagnosticReports/Spotlight_2015-03-13-232205_[redacted].cpu_reso urce.diag [Click for details]
Mar 13, 2015, 11:06:13 PM /Library/Logs/DiagnosticReports/Safari_2015-03-13-230613_[redacted].hang
Mar 13, 2015, 10:05:53 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-13-220553_[ redacted].cpu_resource.diag [Click for details]
Mar 14, 2015, 12:24:49 AM /Library/Logs/DiagnosticReports/Spotlight_2015-03-14-002449_[redacted].cpu_reso urce.diag [Click for details]
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