hduc.yds
Level 1
(0 points)
Q: how to delete zip files on iPhone
I'm using Safari on iPhone 5S (iOS 8.1.3) to surf the web. Unfortunately, it downloaded a .zip file. I don't know how to delete it.
I try to open it in a app and delete it in that app. However, opening the safari this file's still there.
Thanks for your help.
iPhone 5s, iOS 8.1.3
jason269
Community Specialists
Hi, hduc.yds.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing an issue with Safari for iOS. I would recommend clearing all website data, force closing Safari and restart the phone. One this is done test the results.
Clear information from your device
To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.
To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.
Safari web settings on your iPhone, iPad, or iPod touch
-Jason H.
