Do I get 5 GB of free storage for each device

Question

Level 1

6 points

Do I get 5 GB of free storage for each device

We have 2 iPads and 1 iPhone in our household. Both iPads use iCloud backup, but we don't have the iPhone set up for that yet. We have 2 GB on 1 ipad & 2.4 GB on the other. However, the ipad that has 2.4 GB of data on it says it hasn't been backed up since 2/14/15 because there isn't enough storage without upgrading my plan. It says it needs another 2.8 GB of storage to do the back up. That doesn't make any sense to me. First of all, I thought you got 5GB of free storage for each device you back up on iCloud, and even if it's for my entire household, 2 + 2.4 = 4.4 which is still less than 5GB of free storage. I tried deleting all of the unimportant stuff off of that iPad & I even flipped the switches to "off" on a lot of the apps to prevent them from being backed up which I don't think I should have to do. I had this same problem before on the other iPad before Christmas, but I don't recall doing anything special to get the backups working again. I know I did an iOS update but that shouldn't have anything to do with my icloud problem, right? Can someone explain to me what I'm doing wrong, because apparently I'm not smart enough to add to 5. Thank you! Leslie

iPad, iOS 8

Posted on Feb 24, 2015 11:19 PM

Reply

Answer 1

Feb 25, 2015 5:12 AM in response to Leslie prola

Only 5gb free iCloud storage is available for one apple ID.

As you said, 2 + 2.4 doesn't add up to 5gb

These are all the things that gets saved on iCloud

Photos and videos
iOS backup
Documents (from Pages, numbers, keynote, documents from other apps)
Also email from @iCloud.com account

if you go to [Settings > iCloud > Storage > Manage Storage], you can see this.

This should show you what is taking up your iCloud storage.

Reply

Answer 2

Leslie prola Author

Level 1

6 points

Feb 25, 2015 11:12 PM in response to inherentmink

Thank you for trying to help me. I was sort of doing what you said so I took another look at what my next backup size would be for each iPad. One was 3GB & 1 was 2.2GB. So I deleted more stuff. My iPad says my next back up will be 2.1 GB & my daughters iPad says her next backup will be 2.7GB. But above that, it says an additional 2.2 GB is required to back up this iPad. I don't get it. That adds up to 4.8GB. Any ideas as to why her iPad can't be backed up?

Reply