ios 8.1.3 wont download in my iphone 5

I've been struggling for weeks now. first, apps wont download and update. so when i checked the web for solutions, some say that i need to update to 8.1.3, iphone's currently running 8.1.2. but when i tried to download it in my iphone, it shows update requested and the gear icon moving but nothing's happening, even the bar showing the progress isn't there, looks like it wont download. I've tried connecting to other wifi still didn't work. I'm worried because i don't have any idea of what's going on with my phone, i don't know how to fix it myself.

iPhone 5, iOS 8.1.2

Posted on Feb 25, 2015 9:50 AM

Reply
3 replies

Feb 26, 2015 11:01 AM in response to lithium08

Hello lithium08,



Welcome to the Apple Support Communities! I understand that you are experiencing issues updating your iPhone wirelessly. Have you tried updating with a computer running iTunes instead?:


Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support

http://support.apple.com/en-us/HT204204


Update your device using iTunes

If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:


1. Install the latest version of iTunes on your computer.

2. Plug in your device to your computer.

3. In iTunes, select your device.

4. In the Summary pane, click Check for Update.


User uploaded file


5. Click Download and Update.


If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.


Find out what to do if you get other error messages while updating your device.



Cheers,


Matt M.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ios 8.1.3 wont download in my iphone 5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.