Q: MacBook Pro Retina late 2013 freezes on Youtube page

Hello!

So, my MacBook Pro Retina (late-2013) freezes when i open youtube home page using Safari. The cursor gets slower until everything absolutely freezes so i have to restart computer using "power" button. Yes, this problem only occurs when i use Safari, other browsers i checked are ok.

What can i do to stop it?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Yosemite (10.10.2), Safari 8.0.3

Posted on Feb 25, 2015 8:42 AM

I have this question too

Q: MacBook Pro Retina late 2013 freezes on Youtube page

All replies

Helpful answers

by Jason L,

Jason L Feb 26, 2015 9:43 AM in response to bloomaround
Community Specialists

Feb 26, 2015 9:43 AM in response to bloomaround

Hello bloomaround,
Welcome to Apple Support Communities.

From what I gather, Safari stops responding when viewing a specific webpage on your MacBook Pro. Take a look at the article linked below which provides troubleshooting suggestions that’ll resolve most issues with Safari on a Mac.
Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues - Apple Support

Take care,
-Jason
Reply options

Link to this post

by bloomaround,

bloomaround Apr 1, 2015 9:52 AM in response to Jason L
Level 1 (0 points)

Apr 1, 2015 9:52 AM in response to Jason L

Not only Safari stops responding, but the whole system freezes. I guess there is some problem related to RAM, cause it looks like it runs low when i open Youtube.

I also tried to delete all the third-party addons, it didn't work.
Reply options

Link to this post

Q: MacBook Pro Retina late 2013 freezes on Youtube page

All replies Helpful answers

by Jason L,

by bloomaround,

All replies

Helpful answers