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Automatic Landscape Zoom not functioning

Following recent updates, the automatic zoom which occurred when holding the iPhone horizontally ceased to function. How can I reset it?

iPhone 6

Posted on Feb 25, 2015 10:04 AM

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Posted on Feb 26, 2015 10:56 AM

Hello jdracom,


To make sure that we are on the same page, are you referring to the orientation when you rotate your iPhone? If so take a look at the article below to make sure that you have the lock turned off.


If the screen doesn't rotate on your iPhone, iPad, or iPod touch

http://support.apple.com/en-us/TS3805


Regards,

-Norm G.

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Question marked as Best reply

Feb 26, 2015 10:56 AM in response to jdracom

Hello jdracom,


To make sure that we are on the same page, are you referring to the orientation when you rotate your iPhone? If so take a look at the article below to make sure that you have the lock turned off.


If the screen doesn't rotate on your iPhone, iPad, or iPod touch

http://support.apple.com/en-us/TS3805


Regards,

-Norm G.

Feb 26, 2015 12:55 PM in response to jdracom

At the same link above under "Learn more" near the bottom of the page, did you check/adjust the Text Size setting as well?


If this doesn't work, a device reset may help:


Device Reset (won't affect settings/data/music/apps/etc)


1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.

2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.

3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

Feb 26, 2015 1:32 PM in response to jdracom

Be sure and report back with what the Genius bar has to say and if the issue was resolved...it will help others in the future who may run across the same issue. According to the link I supplied above, it seems as though the text should automatically be zooming in to match the zoom of the screen. Seems odd that that particular aspect of the feature stopped working while the rest is.

Automatic Landscape Zoom not functioning

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