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I have bought original lightning to user cable from apple store, but my iphone 5s is showing error that cable or accessory is not certified, please suggest the resolution

I have bought original lightning to USB cable from apple store, but my iphone 5s is showing error that cable or accessory is not certified, please suggest the resolution.


Model :- Iphone 5s

IOS 8.1.3

iPhone 5s, iOS 8.1.3

Posted on Feb 25, 2015 10:28 AM

Reply
1 reply

Feb 25, 2015 10:33 AM in response to eshaan88

Generally, errors like this are linked to some type of debris in the charging port. Check that area with a flashlight and see if you see any dirt or lint there. If so, you can use a soft bristle toothbrush or a wooden toothpick to clear it out. Do not use metal and be careful as you probe in there to prevent bending any of the metal contacts. You can use a can of compressed air afterwards to blow out anything you might dislodge.

I have bought original lightning to user cable from apple store, but my iphone 5s is showing error that cable or accessory is not certified, please suggest the resolution

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