Unable to make purchases because of forgotten security questions.

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Level 1

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Unable to make purchases because of forgotten security questions.

I am unable to make purchases because of forgotten security questions. How do I fix this without having to make a new account?

MacBook Air, OS X Yosemite (10.10)

Posted on Feb 25, 2015 2:28 PM

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Answer 1

Niel

Level 10

726,935 points

Feb 25, 2015 2:31 PM in response to alex_apple_

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

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