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Helpful answers
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Feb 25, 2015 1:43 PM in response to JoshJWby ckuan,Your friend needs to configure his iPad to use FaceTime and iMessage. There's nothing you can do on your end.
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Feb 25, 2015 2:05 PM in response to JoshJWby ckuan,Read here: iOS: Using FaceTime - Apple Support
and here: If you get an error when trying to activate iMessage or FaceTime - Apple Support
S/he should only use his valid e-mail address for FaceTime and iMessage.