When opening Final Cut Pro it keeps getting stuck with the loading circle and I have to force the quit so please help?

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Level 1

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When opening Final Cut Pro it keeps getting stuck with the loading circle and I have to force the quit so please help?

I have a Macbook Air, still fairly new from July 4, 2014. Yesterday, I was editing some footage in Final Cut Pro, and the colored spinning circle kept popping up. I continuously forced the quit, as I couldn't do anything, and then I restarted and looked for updates (though there was none). I then deleted the app and reinstalled it, but it's still giving me the same problem. This morning, I created a new user account, and Final Cut Pro works on that account, but it took some time to find the exported video (I actually had to turn it off and turn it back on to find the video). Later today, I went onto the main account, where Final Cut Pro isn't working, and it's still giving me trouble, and then the Picture Preview program got stuck, as well, twice, where I had to also force it to quit. What's happening? How do I fix this problem?

MacBook Air, OS X Mavericks (10.9.5)

Posted on Feb 25, 2015 5:06 PM

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Answer 1

Feb 26, 2015 12:40 AM in response to SeanCrastien

The info given below might help but if it doesn't, I'm sure other people will give you useful suggestions.

Corrupt preferences can create a vast range of different symptoms, so whenever FCP X stops working properly in any way, trashing the preferences should be one of the first things you do using this free app.

http://www.digitalrebellion.com/prefman/

Shut down FCP X, open PreferenceManager and in the window that appears:-

1. Ensure that FCP X is selected.

2. Click Trash

The job is done instantly and you can re-open FCP X.

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Answer 2

Russ H

Level 7

22,432 points

Feb 26, 2015 5:20 AM in response to Ian R. Brown

If clearing your FCP preference files fixes this, great.

But if it works in a new user account and not your main account, it's very likely that whatever is wrong is at the user level - and not in the application (which is at the system level). It is possible to repair and rebuild that account, and if you want to pursue that route, you might take your machine to a tech specialist – or if you want to DIY, post back and we can give you some sources to reference.

It might be easier in the long run either to continue running the application from the new user account – or to wipe the boot drive and reinstall the OS. If you decide on the latter approach, obviously, you would first back up all your data.

Good luck.

Russ

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