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iphone 5s sync problems

i just got an iphone 5s and am trying to get my music from itunes onto it, but each time i try and sync it it tells me that i need to authorize my computer. but when i go to do so, my computer is already authorized...idk what to do

iPhone 5s

Posted on Feb 25, 2015 2:08 PM

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1 reply

Feb 26, 2015 2:28 PM in response to KiraSakura123

Hello KiraSakura123,



Thanks for using the Apple Support Communities. I understand that you are experiencing issues syncing your new iPhone 5s (congrats, by the way!) due to authorization issues. Let’s see if we can resolve this so that you can enjoy that new phone.


Most of the time, authorization issues can be resolved by following the steps in this resource:


iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support

http://support.apple.com/en-us/HT203160



Cheers,


Matt M.

iphone 5s sync problems

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