I just got an iPod touch 5 for Christmas. When it says less than 20% I put it on the charger, no problem. But, even when it's on the charger, it still dies. I have the brightness down and I'm only using one app at the time. All others are closed. I bought another charger to see if the one I got with the iPod was broke, and it STILL did the same thing. Do I need to replace the battery or what? Thanks for any help!!
iPod touch, iOS 8.1.3
Hello joeleneyo,
Thanks for using Apple Support Communities.
From your post I see that your iPod touch is not charging when it is plugged into a wall outlet. To troubleshoot this issue please follow the steps below.
If the battery doesn’t charge
If the battery doesn’t charge, unplug your device and try these steps:
- Look at the connector at the bottom of your device and make sure it’s free of debris.
- If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
- Try a different USB cable, USB power adapter, or USB port.
- If everything seems to be working, reconnect your device and wait for 30 minutes.
- If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, reset your device.
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Have a great weekend,
Alex H.
Don't try to replace the battery or do any other hardware repair yourself. You will void the warranty!
my ipod touch 5 dies while on the charger still
