the new Ipod touch 5 will not accept the password that is on the router for my wifi. what do I do? there don't seem to be any options and I cannot connect to our Wifi in our home
iPod touch, iPod touch 5 32GB model A1421
What security are you using on the router? If WEP you have to enter the hexadecimal key generated by the router vice the passphrase you used.
Otherwise:
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
my new Ipod touch 5 won't accept the password to my wifi. I've been trying for an hour. retyping, checking the password on the router and retyping again. can someone help?
