i bought a book right. then i tried to download it. i clicked twice on it and the little downloading line thing came up. when it said it was done the little cloud was still in the corner and it happens every single time i have tried to force quit, restart my computer, but nothing works
MacBook Air
Please read this whole message before doing anything.
Back up all data.
Quit iBooks if it's running. Test after taking each of the following steps that you haven't already taken. Stop when the problem is resolved. Quit iBooks again before going on to the next step.
Step 1
Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, move the following item, if it exists, to the Trash:
Cookies/com.apple.ibooks.cookies
Step 2
Delete this item in the same way:
Preferences/com.apple.ibooks.plist
Step 3
Delete this item:
Containers/com.apple.iBooksX
and move this one to the Desktop:
Containers/com.apple.BKAgentService
Restart the computer. To log out and log back in is not enough—you must restart.
When you launch iBooks, you'll be prompted to reset the library. Confirm. The library will be empty. Rebuild it by downloading your purchases from the iBooks Store and importing any other content you added. You may find the added content in the folder named "com.apple.BKAgentService" that you moved to the Desktop.
when i try to dowload a book off of my icloud it doesnt download it goes back to having that cloud in the corner!
