emails issues on POP3 acct - IPad 2

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emails issues on POP3 acct - IPad 2

I changed my POP3 email account's password today as a general security measure and now I cannot send (or reply) to emails on my Ipad 2 from that account. I called the Host and all the in/out settings are correct. All outgoing mail is being placed in to an Outbox. It attempts to send, but then a popup appears asking me to check my settings due to an incorrect password. I double checked the password and settings and all are correct. I can receive email just fine. Additionally, I can send/receive email my the other email accts linked to this IPad as well. I deleted the account and then attempted to add it and powered off the IPad and nothing seems to fix this issue. I have been operating just fine for years until today. The email account itself is fine as well as I am able to send/recieve from my desktop/laptop and both of my mobile phones (not iOS).

I am running iOS 8.1.3

Any suggestions?

iPad 2, iOS 8.1.3

Posted on Feb 25, 2015 5:44 PM

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Answer 1

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ChrisJ4203

Level 10

230,347 points

Feb 25, 2015 5:48 PM in response to nblechman

Make sure you changed the password in all the correct areas. Sending means there is an error in the SMTP settings. If you can receive, concentrate on the SMTP server. Make sure you do not have two entries for that SMTP.

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Answer 2

nblechman Author

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Feb 25, 2015 5:56 PM in response to ChrisJ4203

Thanks for the quick reply. All the settings in the STMP out are correct as well and I am still having this issue.

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Answer 3

ChrisJ4203

Level 10

230,347 points

Feb 25, 2015 6:02 PM in response to nblechman

Then they cannot be correct. When you added the account back, did you get a verification? You did not answer the question about the possibility of multiple SMTP servers. If mail is getting staged in the Outbox, then there is an incorrect setting. Did you enter the username and password in all sections, even where the iPhone said it was optional?

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Answer 4

nblechman Author

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Feb 26, 2015 7:24 AM in response to ChrisJ4203

I re-entered everything and it still wasn't working. Then somehow late last night my test emails starting going through. Perhaps there was some sort of delay, but it appears to be working at the moment. Thank you for all of your help and suggestions.

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Answer 5

ChrisJ4203

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Feb 26, 2015 8:10 AM in response to nblechman

You're welcome. Just out of curiosity, what email provider is this?

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Answer 6

nblechman Author

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Feb 26, 2015 8:20 AM in response to ChrisJ4203

it is through go daddy

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Answer 7

ChrisJ4203

Level 10

230,347 points

Feb 26, 2015 8:24 AM in response to nblechman

Thank you. I just wondered if it was something that people in the forum had witnessed before. I've seen issue with Go Daddy in the past, and they were usually linked with providing host services to custom domain name email accounts. I'm glad you go it sorted out. Enjoy your device.

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