Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone5 will go to starter screen but then will turn off and then repeat

iphone5 will go to starter screen but then will turn off and then repeat

iPhone 5

Posted on Feb 25, 2015 7:06 PM

Reply
1 reply

Feb 27, 2015 7:13 AM in response to AJBA

Howdy AJBA,


Thanks for using the Apple Support Communities.


To troubleshoot this issue where your iPhone will get to the Apple logo and then restart again, please follow the directions outlined below.



If your device gets stuck during startup

When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:

  1. Make sure that you have iTunes 12 or later on your computer.
  2. Put your device in recovery mode.
  3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.

Get more help

If you still need help after trying the steps above, contact Apple Support.



If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support


Take care,

Alex H.

iphone5 will go to starter screen but then will turn off and then repeat

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.