Issues when simultaneously using Apple TV and Mac

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Issues when simultaneously using Apple TV and Mac

I am watching Netflix on my Apple TV and working on my Mac simultaneously. iTunes on my Mac keeps sporadically playing songs (from my Mac speakers), and even interrupts my Netflix/Apple TV to play music from the TV speakers...

I have 'quit' iTunes multiple times now but it keeps opening and playing music despite.

I also just noticed that when I hit the play/pause button on the Apple TV remote, that it syncs with both the Apple TV and my Mac (the music AND TV show will pause and play at same time...)

What is happening and what can I do to stop it...

Posted on Feb 25, 2015 6:23 PM

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Answer 1

Best reply

vazandrew

Level 8

40,366 points

Feb 25, 2015 7:54 PM in response to dnllbrq

The Mac is picking up the signal from the remote. Go to system preferences- security - general. Click on the padlock, go to advanced. Check disable remote control infrared receiver.

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Answer 2

Feb 27, 2015 8:13 PM in response to vazandrew

i have the same issue. i have disabled the IR receiver, and "forgotten" all remotes in iTunes, but my remote continues to start iTunes and play music when i use it. i think the problem is that, with Airplay turned on, the remote will control iTunes no matter what. will call apple soon to ask for an answer...

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Answer 3

vazandrew

Level 8

40,366 points

Feb 27, 2015 8:36 PM in response to stringtheory

It has has nothing to do with AirPlay as the remote does not transmit over wifi. It is an issue with the receiver. Best to take the computer in for testing

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Answer 4

Feb 27, 2015 9:07 PM in response to vazandrew

i'm not entirely sure of myself, but my guess is that the remote is transmitting control signals to the apple tv box by IR, and the apple tv box is then controlling iTunes over wifi using airplay. will check this all out further in the next couple of days...

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Answer 5

vazandrew

Level 8

40,366 points

Feb 27, 2015 9:28 PM in response to stringtheory

That is incorrect, the Apple box has no control over itunes directly. The remote transmits over IR and the computer has a receiver, that is where the issue lies. The only way to control iTunes over wifi is by using the remote app on IOS

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Answer 6

Mar 1, 2015 9:13 AM in response to vazandrew

well, you were indeed right - which i ascertained by holding my hand in front of the macbook's IR receiver, which stopped the remote from working! (btw, it's pretty sensitive, you need a chunk of flesh to stop it...one finger didn't work.) the fix i found, and this may have to do with a long-ago installation of "Remote Buddy," was to install something called Candle Air, whcih then updated it's drivers, and after a restart i can now disable and re-enable the IR receiver as i wish.

thanks for your persistence in telling me the problem was in the IR.

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