How do I change my iCloud e mail?

Question

How do I change my iCloud e mail?

I Have had my I phone 5 since December of 2013 so when I created my Icloud or I tunes account it was an old e mail. this e mail address has now been deactivated and I can't access it so iCloud can't verify it which means I can't use it. How do I change my account email to me new existing email? I have already created an Apple ID on apple.com but that didn't change it in my phone and when I try to reset it though settings it says it will delete all my data and I have priceless photos of my kids I can't loose!

Posted on Feb 25, 2015 10:04 PM

Reply

Answer 1

ckuan

Level 10

120,680 points

Feb 25, 2015 10:06 PM in response to LacieIPhone2015

Try this: Change your Apple ID - Apple Support

Reply

Answer 2

Feb 25, 2015 11:52 PM in response to LacieIPhone2015

Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.

Create a new email address, for example at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).

Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.

Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.

Enter your new address and click 'Save changes'.

Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).

Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.

I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

Reply