itunes 12.1.1.4 not run cd rom on windows xp sp3. have removed all cd burning software

Thanks Alex,

I performed all of the steps you suggested and iTunes v-12.1.1 installed correctly.

The problem is, that version of iTunes now does not recognize my HL-DTST DV-DRAM GMA-4082N, CD/DVD DRIVE.

When I insert a CD to rip into my iTunes library nothing happens.

If I click on the properties for that D-drive nothing shows using the Explore function.

If I open Microsoft Media Player v-11.0.5721.5262 I can see all of the tracks on the disk, and the player rips the songs to the Microsoft Media Player library which I can then play.

I then reinstalled VLC media player v-2.1.5, and was able to play cd's and watch DVD's. When I performed that install I again received the iTunes banner:

Earlier versions of iTunes worked just fine:

iTunes v-11.4 (32-bit)10 September, 2014, (6 months ago), size: [106.11 MB], for Windows XP SP3 worked on this same Toshiba laptop.

The latest version: iTunes v-12.1.1 seems to want to be the only piece of software allowed on the 32 Bit XP system.

To me, it looks like Apple does not want any other applications running on this system. Not very thoughtful for customers that cannot afford to purchase more expensive computers when they are on a fixed income. I have been a long time user of Apple equipment when employed by Motorola, development engineering.in my younger years.

Is there any way to get the earlier versions of iTunes back on this laptop?

Thanks,

Jay