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User profile for user: SeaSideJS
SeaSideJS Author
User level: Level 1
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My iPad has suddenly lost all emails and stopped receiving new. Email all fine on iPhone and MacBook. Settings identical. Have tried deleting account and re adding it and tried rebooting. Any ideas? Many thanks

My iPad 2 has suddenly has lost all my emails and does not receive any new. All boxes are empty. My iPhone and MacBook are fine and the settings are identical that I can see. I've tried deleting the accent and re adding it and tried rebooting the iPad. Any suggestions welcome

iPad 2, iOS 8.1.3

Posted on Feb 25, 2015 11:05 PM

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1 reply
User profile for user: brenden dv
brenden dv
User level: Community Specialist

Feb 27, 2015 7:43 AM in response to SeaSideJS

Hi SeaSideJS,


I'm sorry to hear you are having issues with your iPad. If you continue having issues with Mail, either not seeing existing mail or not receiving new mail, you may find the information and troubleshooting steps outlined in the following article helpful:


Get help with Mail on iPhone, iPad, and iPod touch - Apple Support


Regards,

- Brenden

Reply

My iPad has suddenly lost all emails and stopped receiving new. Email all fine on iPhone and MacBook. Settings identical. Have tried deleting account and re adding it and tried rebooting. Any ideas? Many thanks

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