Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: tony_nj
tony_nj Author
User level: Level 1
0 points

Slow MacBook Pro

My MBP suddenly became very slow, the beachball cursor shows up on practically every application and I also noticed that iTunes is choppy on playing audio files saved in the machine. The machine also does not sleep when the lid is closed, it heats up really bad when I close lid and put it in my bag. I have sort to complete shutdowns for now. I have reinstalled Yosemite, reset SMC and the problems still persists.


Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 976


Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800


System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 2:11:18


Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Yosemite (disk1) / : 748.93 GB (583.23 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus


Configuration files: ℹ️
/etc/hosts - Count: 80


Gatekeeper: ℹ️
Mac App Store and identified developers


Startup Items: ℹ️
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.trial.plist [Click for support]
[loaded] com.paragon.NTFS.upd.plist [Click for support]


Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.barebones.authd.plist [Click for support]
[running] com.mysql.mysql.plist [Click for support]


User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10


3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
MenuMeters [Click for support]
MySQL [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]


Time Machine: ℹ️
Time Machine not configured!


Top Processes by CPU: ℹ️
33% firefox
4% WindowServer
3% AddressBookSourceSync
2% hidd
2% com.apple.WebKit.WebContent


Top Processes by Memory: ℹ️
472 MB mysqld
436 MB firefox
421 MB softwareupdated
215 MB mds_stores
137 MB com.apple.WebKit.WebContent


Virtual Memory Information: ℹ️
3.64 GB Free RAM
3.13 GB Active RAM
878 MB Inactive RAM
936 MB Wired RAM
1.58 GB Page-ins
0 B Page-outs


Diagnostics Information: ℹ️
Feb 26, 2015, 08:32:14 AM Self test - passed
Feb 24, 2015, 03:50:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-02-24-155054_[reda cted].crash

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.2)

Posted on Feb 26, 2015 12:06 AM

Reply
3 replies
User profile for user: tony_nj
tony_nj Author
User level: Level 1
0 points

Feb 26, 2015 2:19 AM in response to tony_nj

Here are some system log lines to look at.


Log


Feb 26 08:34:19 vm_swap_create_file failed @ 21 secs

Feb 26 08:34:19 pci pause: SDXC

Feb 26 08:34:47 com.apple.locationd: Service exited with abnormal code: 1

Feb 26 08:40:33 pci pause: SDXC

Feb 26 08:52:08 pci pause: SDXC

Feb 26 09:01:17 PM notification timeout (pid 42, coreduetd)

Feb 26 09:20:21 pci pause: SDXC

Feb 26 09:25:34 firefox (map: 0xffffff8045e8f0f0) triggered DYLD shared region unnest for map: 0xffffff8045e8f0f0, region 0x7fff92000000->0x7fff92200000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Feb 26 09:33:11 firefox (map: 0xffffff8045e8f0f0) triggered DYLD shared region unnest for map: 0xffffff8045e8f0f0, region 0x7fff92000000->0x7fff92200000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Feb 26 09:49:54 com.apple.xpc.launchd.domain.pid.iBooks.742: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /Applications/iBooks.app

Feb 26 09:49:54 com.apple.xpc.launchd.domain.pid.iBooks.742: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /Applications/iBooks.app

Feb 26 09:49:57 com.apple.xpc.launchd.domain.pid.BKAgentService.745: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc

Feb 26 09:49:57 com.apple.xpc.launchd.domain.pid.BKAgentService.745: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc

Feb 26 10:12:07 process plugin-container[785] caught causing excessive wakeups. Observed wakeups rate (per sec): 173; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 98038

Feb 26 10:12:42 com.apple.xpc.launchd.domain.pid.om.apple.photostream-agent.879: Path not allowed in target domain: type = pid, path = /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/XPCServices/com.apple.PhotoApps.DevicePropertyReader.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

Feb 26 10:12:42 com.apple.xpc.launchd.domain.pid.om.apple.photostream-agent.879: Path not allowed in target domain: type = pid, path = /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/XPCServices/com.apple.PhotoApps.DevicePropertyReader.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

Feb 26 10:15:40 BUG in libdispatch client: _dispatch_kevent_machport_enable: mach_port_move_member() failed (os/kern) invalid right - 0x11

Feb 26 10:15:56 com.apple.iTunesHelper.47744: Service exited with abnormal code: 1

Feb 26 10:18:45 com.apple.xpc.launchd.domain.pid.om.apple.photostream-agent.1081: Path not allowed in target domain: type = pid, path = /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/XPCServices/com.apple.PhotoApps.DevicePropertyReader.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

Feb 26 10:18:46 com.apple.xpc.launchd.domain.pid.om.apple.photostream-agent.1081: Path not allowed in target domain: type = pid, path = /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/XPCServices/com.apple.PhotoApps.DevicePropertyReader.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

Feb 26 10:20:44 pci pause: SDXC

Feb 26 10:20:51 firefox (map: 0xffffff8046cb50f0) triggered DYLD shared region unnest for map: 0xffffff8046cb50f0, region 0x7fff92000000->0x7fff92200000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Feb 26 11:23:01 com.apple.iTunesHelper.47744: Service exited with abnormal code: 1

Feb 26 11:30:56 vm_swap_create_file failed @ 18 secs

Feb 26 11:30:56 pci pause: SDXC

Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Feb 26, 2015 11:40 AM in response to tony_nj

If this started happening without your having made any changes and without a warning of low disk space, then it's likely that the startup drive, or some other hardware component, is failing. Back up all data immediately, then make a "Genius" appointment at an Apple Store to have the machine tested.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

Reply
User profile for user: tony_nj
tony_nj Author
User level: Level 1
0 points

Feb 27, 2015 3:12 AM in response to tony_nj

I think problems seem to be contained now, here are the fixes I applied.


To fix the beach ball wait, I booted in safe mode then rebuilt the kext cache. That put the issue at bay, it's still happening but not at the initial frequency.


To fix the deep sleep issue, I deleted the sleep image and disabled safe sleep.


I will update here should any adverse issues happen.

Reply

Slow MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up