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When making or receiving calls, I cannot hear the caller but they can hear me, if I use speakerphone I can hear caller

WWhen making and receiving calls I cannot hear the caller but they can hear me, if I put speakerphone on I can hear caller, help

iPhone 5, iOS 8.1.3

Posted on Feb 25, 2015 11:43 PM

Reply
1 reply

Feb 27, 2015 7:44 AM in response to 1301nik

Hello 1301nik,


Thanks for using Apple Support Communities.


From your post I understand that you are unable to hear a person on the phone when you are holding it up to your ear. This indicates there may be an issue with the receiver on your iPhone. To troubleshoot this, please follow the steps in the link below.


If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support


Have a great weekend,

Alex H.

When making or receiving calls, I cannot hear the caller but they can hear me, if I use speakerphone I can hear caller

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