Iphone 6 plus volume issue

Hi Joe,

thanks a lot for response. I've read the troubleshooting article and tried all of the advices without much success. The point is that when I bought my iPhone some three months ago everything worked perfectly including the sound conditions of the calls. in fact, sound was very clear and loud I even had to bring it down appr to half. Then, several days ago, shortly after I've upgraded to iOS 8.1.3, sound volume has dropped so I can barely hear people on the other end of the line even with volume meter fully up. And yes, I've tried everything learned from the multiple threads on this forum - switched Bluetooth off and back on, turned off noise cancelling, hearing aid on and off, removed screen protection film, cleaned earpiece's mesh with soft bristled brush etc. Nothing worked. I don't understand what can cause this problem - is it software or hardware issue? Has anyone facing same problem ever found the cure?

any help highly appreciated

Hi Joe_7399,

thanks for advice. Having followed a number of threads and trying multiple solutions that didn't work for me. Finally found out the issue was a faulty speaker in the earpiece. Issue resolved.

kind regards,

Serbo