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HELP.... my entire music library has disapeared from back up external hard drive.... its there on my phone and i-pad!!! any suggestions on getting library back onto external hard drive please?????

HELP..... my itunes library has disapeared from my external hard drive.... its still there on my phone and i-pad.... can anybody help as to why it's gone and how can i re-install it to my external hard drive pleeeeeaase????

Posted on Feb 26, 2015 1:41 AM

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3 replies

Feb 26, 2015 8:36 AM in response to wrighty1974

We need system and App information Details...

Quoted from  Apple's "How to write a good question"

To help other members answer your question, give as many details as you can.

  • Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
  • Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
  • Describe the problem, and include any details about what seems to cause it.
  • List any troubleshooting steps you've already tried, or temporary fixes you've discovered.


Tell us a STORY. Begin from where all things were joyful, what changed just previous to the issue, describe in detail what you mean by "disappeared" and how you know this.


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HELP.... my entire music library has disapeared from back up external hard drive.... its there on my phone and i-pad!!! any suggestions on getting library back onto external hard drive please?????

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