Hi my Apple TV isn't working

Can you elaborate on the issue?

I am having issues with my apple tv too. I am allowed to rent movies and I have been charged on my iTunes account for them, but I am unable to watch them.

If it is buffering/loading or showing an error that is going to be due to a network issue

What is your current connection via speedtest.net

Make aure DNS is set to auto (settings - general - network)

If on wifi try ethernet