JoyRousso

Q: Can't resize Word or Excel windows

I am losing my mind.  My Word documents open in a tiny window and I can't resize the window and my Excel documents open in a large window, three pages wide and I can't resize that window either.  I have not installed anything new, but my system does automatically updates, so there was a security update recently.  I am running OS X 10.9.5 and Microsoft Word and Microsoft Word 2008 v. 12.3.6 on an iMac.

Posted on Feb 26, 2015 7:32 AM

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Q: Can't resize Word or Excel windows

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  • by Eric Root,

    Eric Root Eric Root Feb 26, 2015 8:21 AM in response to JoyRousso
    Level 9 (69,582 points)
    iTunes
    Feb 26, 2015 8:21 AM in response to JoyRousso

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

     

    Safe Mode - About

     

     

                   

     

    Safe Mode

  • by JoyRousso,Solvedanswer

    JoyRousso JoyRousso Feb 26, 2015 8:26 AM in response to JoyRousso
    Level 1 (0 points)
    Feb 26, 2015 8:26 AM in response to JoyRousso

    Solved my own problem.  Found this on a Microsoft Forum.  Go to System Preferences, Displays, and change the resolution.  Then change it back.  It worked - I don't know why!

  • by Old Toad,

    Old Toad Old Toad Feb 26, 2015 10:40 AM in response to JoyRousso
    Level 10 (140,881 points)
    Photos for Mac
    Feb 26, 2015 10:40 AM in response to JoyRousso

    Mark your own post as Solved so others with the same problem will know there's a solution in this topic.

    OTsig.png

  • by JoyRousso,

    JoyRousso JoyRousso Feb 27, 2015 5:38 AM in response to Old Toad
    Level 1 (0 points)
    Feb 27, 2015 5:38 AM in response to Old Toad

    I'm sorry, how to I do that? Thanks!

  • by tbirdvet,

    tbirdvet tbirdvet Feb 27, 2015 6:00 AM in response to JoyRousso
    Level 4 (3,003 points)
    Feb 27, 2015 6:00 AM in response to JoyRousso

    Can't mark your own post as solved if you find the solution.

  • by Old Toad,

    Old Toad Old Toad Feb 27, 2015 8:59 AM in response to tbirdvet
    Level 10 (140,881 points)
    Photos for Mac
    Feb 27, 2015 8:59 AM in response to tbirdvet

    He just did.  He won't get any points however.

  • by NetFlight,

    NetFlight NetFlight Feb 17, 2016 3:43 AM in response to Old Toad
    Level 1 (4 points)
    Mac OS X
    Feb 17, 2016 3:43 AM in response to Old Toad

    Hi,

    I have (still) the same problem. Excel won't resize after opened a file. The funy part is that I notice the files with problem was saved in LibreOffice in a Windows 10 machine. The rest of files opens normaly.

    System: MzcBook - El Capitan 10.11.3

    Excel 2015 v. 15.18

    Any clue/solution ?

  • by NetFlight,

    NetFlight NetFlight Feb 17, 2016 4:14 AM in response to NetFlight
    Level 1 (4 points)
    Mac OS X
    Feb 17, 2016 4:14 AM in response to NetFlight

    After some workaroung did click the protect/unprotect and the rezise starts to work.

    Don't ask me how/why.

  • by efajo,

    efajo efajo Sep 3, 2016 11:22 AM in response to JoyRousso
    Level 1 (4 points)
    Sep 3, 2016 11:22 AM in response to JoyRousso

    Thanks, after several tries the resizing works.