Need help with iPhone and iCloud

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Level 1

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Need help with iPhone and iCloud

Our company uses iPhone 5c for our clinical staff (12 users). We have set up an iCloud account "info@...." and all phones connect to that iCloud account. Only three items are turned on in the settings for this account; calendars, contacts, and find my phone.

We just upgraded to these phones from the 4s because the batteries on the 4's was not holding charge. But with the new phones the same is happening. An example: A nurse had a fully charged 100% battery at 3am, then at 9:30am she had 16%. All other settings like backgroud processes and fetching are appropriately set.

Are other companies using iCloud and having similar issues? Are there any alternatives to using iCloud for sharing contact/calendars?

I appriciate any input.

Pam

Posted on Feb 26, 2015 10:05 AM

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Answer 1

Ingo2711

Level 9

70,257 points

Feb 26, 2015 10:44 AM in response to pkieslich

Did you try to switch off "Push" in Settings/Mail/ and set "Fetch" to "manual" as well?

Your battery life should improve after that. And the apps will be updating the data as soon as they are launched.

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Answer 2

pkieslich Author

Level 1

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Feb 26, 2015 11:09 AM in response to Ingo2711

Thank you for your response. Yes we have done that already.

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Answer 3

Feb 26, 2015 11:51 AM in response to pkieslich

You can also sync contacts/calendars to other mail accounts other than just iCloud.

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Answer 4

Ingo2711

Level 9

70,257 points

Feb 26, 2015 1:24 PM in response to pkieslich

Did you check which app uses the battery most? Go to Settings/General/Usage/Battery to find out.

Also try to delete the Mail account, and add it back after restarting the phone.

Maybe also take a look at this page about battery drainage

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