SLOW macbook pro. Need help
Problem description:
All of the sudden, my device lost all of its speed. I’ve had it for over three years and neve had an issue. Happened very suddenly. I installed Yosemite after this started, so this is not the underlying issue from what I can tell.
EtreCheck version: 2.1.8 (121)
Report generated February 26, 2015 at 1:59:41 PM EST
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Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 641
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:53:30
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (406.39 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/StartupItems/SymAutoProtect
[not loaded] com.Symantec.kext.SAVAPComm (11.0.6) [Click for support]
/System/Library/Extensions
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.softwareupdated.plist [Click for details]
Launch Agents: ℹ️
[failed] com.symantec.quickmenu.application.plist [Click for support] [Click for details]
Launch Daemons: ℹ️
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.divx.agent.postinstall.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[running] com.nds.pcshow.plist [Click for support]
[loaded] com.nds.pcshow.uninstall.plist [Click for support]
[loaded] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
HP Scheduler Application (/Users/[redacted]/.Trash/Hewlett-Packard/Software Update/HP Scheduler.app)
HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
Internet Plug-ins: ℹ️
QuickTime Plugin: Version: 7.7.3
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
DivXBrowserPlugin: Version: 2.2 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
RealPlayer Plugin: Version: Unknown
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX [Click for support]
SymAutoProtect
Symantec\nQuickMenu [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
3% hidd
2% Safari
1% sysmond
0% Finder
Top Processes by Memory: ℹ️
133 MB Finder
129 MB WindowServer
103 MB Safari
82 MB com.apple.WebKit.WebContent
77 MB mds_stores
Virtual Memory Information: ℹ️
75 MB Free RAM
1.55 GB Active RAM
1.50 GB Inactive RAM
1.05 GB Wired RAM
5.67 GB Page-ins
268 MB Page-outs
Diagnostics Information: ℹ️
Feb 26, 2015, 01:37:15 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.prefs.backup.remotes ervice_2015-02-26-133715_[redacted].crash
Feb 26, 2015, 12:01:00 PM Self test - passed
Feb 26, 2015, 11:12:09 AM /Library/Logs/DiagnosticReports/System Preferences_2015-02-26-111209_[redacted].hang
Feb 23, 2015, 05:01:49 PM /Library/Logs/DiagnosticReports/Microsoft Excel_2015-02-23-170149_[redacted].hang
Feb 23, 2015, 05:01:48 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-23-170148_[redacted].hang
Feb 26, 2015, 12:42:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.preference.security. remoteservice_2015-02-26-124247_[redacted].crash