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Itunes 12.1.1.4 not installing windows 7 64 bit

I am running windows 7 64bit It is up to date New Itunes 64 bit 4.1.4 does not install error says Itunes mobile helper exe will not open

itunes 12.1.1.4-OTHER, Windows 7

Posted on Feb 26, 2015 2:19 PM

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1 reply

Feb 26, 2015 2:54 PM in response to jpearson22

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.


Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.


tt2

Itunes 12.1.1.4 not installing windows 7 64 bit

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