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My iPad is frozen and will not charge or reset - what can I do to fix it?

My iPad shows a low battery and will not charge. I tried to reset the iPad and it will not reset. When I connect it to iTunes it comes up with an error and the iPad disconnects from iTunes. The apple symbol is showing as well. What can I do to fix this issue?

iPad 2, iOS 7.1.2, Not sure what version iOS it has

Posted on Feb 26, 2015 2:38 PM

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Posted on Feb 28, 2015 7:09 AM

Hello,


Thanks for using Apple Support Communities.


If your iPad is unresponsive and will not reset, then I recommend that you put your iPad into recovery mode, and restore to the factory settings using iTunes.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Have a good one,

Alex H.

2 replies

My iPad is frozen and will not charge or reset - what can I do to fix it?

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