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Slow and Unresponsive

Problem description:

My MAC gets extremely slow sometimes, rainbow wheel wont stop spinning. Especially when I first log in, and put my password, it asks my password in another screen again, it wont let me type the password, then screen goes to sleep at least 3 times and then I can type my password and if the wheel is not spinning (sometimes does sometimes doesnt) i can use my poor MAC 😕


I also would like some help for how to remove old apps like Kodak, Mackeeper, etc. I tried to get rid of them but they are still running I guess!


Here is my Etrecheck;



EtreCheck version: 2.1.8 (121)

Report generated February 26, 2015 at 4:21:01 PM PST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,1

1 2.3 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 108


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1440 x 900

NVIDIA GeForce GT 650M - VRAM: 512 MB


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:21:27


Disk Information: ℹ️

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (133.24 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.AdobeCreativeCloud.plist [Click for support]

[unknown] com.carbonite.launchd.status.plist [Click for support]

[running] com.kodak.BonjourAgent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[unknown] com.carbonite.launchd.daemon.plist [Click for support]

[unknown] com.carbonite.launchd.monitor.plist [Click for support]

[unknown] com.carbonite.launchd.watcher.plist [Click for support]

[running] com.kodak.aio.kcpconnector.plist [Click for support]

[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


User internet Plug-ins: ℹ️

Picasa: Version: 1.0 - SDK 10.4 [Click for support]


Safari Extensions: ℹ️

AdBlock


3rd Party Preference Panes: ℹ️

None


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

4% WindowServer

4% com.hp.devicemonitor

0% fontd

0% NotificationCenter

0% AppleSpell


Top Processes by Memory: ℹ️

219 MB Safari

215 MB com.apple.WebKit.WebContent

172 MB Finder

112 MB WindowServer

103 MB ocspd


Virtual Memory Information: ℹ️

629 MB Free RAM

1.82 GB Active RAM

1.09 GB Inactive RAM

752 MB Wired RAM

1.24 GB Page-ins

25 KB Page-outs


Diagnostics Information: ℹ️

Feb 26, 2015, 03:58:00 PM Self test - passed

Feb 26, 2015, 05:24:26 AM /Library/Logs/DiagnosticReports/Finder_2015-02-26-052426_[redacted].cpu_resourc e.diag [Click for details]

Feb 25, 2015, 06:51:49 PM /Library/Logs/DiagnosticReports/Finder_2015-02-25-185149_[redacted].cpu_resourc e.diag [Click for details]

Feb 25, 2015, 07:47:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-25-074745_[reda cted].crash

Feb 25, 2015, 07:20:58 AM /Library/Logs/DiagnosticReports/Finder_2015-02-25-072058_[redacted].hang

Feb 24, 2015, 07:14:23 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-02-24-191423_[redacted].cra sh

Feb 24, 2015, 12:31:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-24-003104_[reda cted].crash

MacBook Pro with Retina display

Posted on Feb 26, 2015 4:37 PM

Reply
3 replies

Feb 26, 2015 7:47 PM in response to fshn.dsgnr

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Slow and Unresponsive

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