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Ringtone distorts and fades out on iPhone 5s with earbuds inserted.

Ringtone starts normally then distorts and fades out on iPhone 5s (iOS 8.1.2) with earbuds in, without the earbuds the ringtone is fine. The problem started in late January.

iPhone 5s, iOS 8.1.2

Posted on Feb 26, 2015 6:00 PM

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Question marked as Best reply

Posted on Feb 27, 2015 12:06 AM

Did you check if there is any debris or lint inside the earphone port? Can you listen to music without having the same effect?

Are other notification tones working when the earphones are plugged in?


Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.

If this does not help, set it up as new device, explained here:

How to erase your iOS device and then set it up as a new device or restore it from backups

3 replies
Question marked as Best reply

Feb 27, 2015 12:06 AM in response to bjones222

Did you check if there is any debris or lint inside the earphone port? Can you listen to music without having the same effect?

Are other notification tones working when the earphones are plugged in?


Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.

If this does not help, set it up as new device, explained here:

How to erase your iOS device and then set it up as a new device or restore it from backups

Ringtone distorts and fades out on iPhone 5s with earbuds inserted.

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