HT201559: Restart your iPhone, iPad, or iPod touch
Learn about Restart your iPhone, iPad, or iPod touch
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All replies
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Helpful answers
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Feb 27, 2015 12:19 AM in response to makquest86by Ingo2711,Did you try to reset the phone by pressing the sleep and home button for about 10sec, until the Apple logo comeback again?
If this does not help, try to connect in recovery mode, explained here: If you can't update or restore your iOS device