My iPod Touch (4th gen) was logged out of facetime and imessage one morning. I tried logging back in using my apple ID and password and it took me to a page which asked for the email address and said "verifying"... then it takes me back to the login page and not logging me in. This is an endless loop. Help!?
iPod touch, iOS 6.1.6
Thanks for your response.
Yes. Game Centre works, Messages and facetime are the problem. Where do I find "troubleshooting sign in issues"?
Light-blue text is a clickable link. Did you click on the link in my previous reply?
Oops. No. Thought that was apple just highlighting it.
It doesn't help though. I don't receive an error message. It's almost as though it's accepted my ID, password and verification but just takes me back to the login screen instead of my messages. That's why it's a loop. I log in (again), and I get asked if the email address provided is the one I want to use. I say 'accept', and it takes me back to log in screen...
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings. All your wifi and bluetooth preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices
- Try when connected to another network
What do you mean by "and repair BT devices"? I have BT internet...
BT is bluetooth. If you previous paired a bluetooth device like headphones to the iPod you will have to pair them (repair) again to the iPod.
Reset. Same thing happens. Would you like screenshots?
No. Have you tried when connected to another network?
Apple is not reporting any problems
I haven't... but I can't today. It's been down for about 4-5 days though. If it's any help, it starts with the "get started!" screen, then i click, login, verify, login, verify etc
Okay, I tried on a different network. No change.
This has happened to me before. I just ignored it for about a month and a half and then I tried it again and it worked.
Bump. Sorry. Please, anyone?
I am having the same problem so you are not the only one!
I'm having the same problem's but it's been two years! I can't sign into imessage it just brings me to the verifying email's and then back to log in
Facetime and iMessage login/verification loop
