Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Reinstall Mavericks 10.9.5?

MBP froze, wouldn't restart or shut down. Forced shut down with power button. after restarting, most of application icons are question marks (?) and are non functional. i can't access the app store to update my iOS from 10.9.5 to 10.10. can anyone help or point me in the right direction to resolving this issue?


MacBook Pro, OS X Mavericks (10.9.5), mid 2012 MBP

MacBook Pro, OS X Mavericks (10.9.5), mid 2012 MBP

Posted on Feb 27, 2015 10:34 AM

Reply
Question marked as Best reply

Posted on Feb 27, 2015 10:45 AM

Reinstalling OS X Without Erasing the Drive


Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Reinstalling OS X Without Erasing the Drive


Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.


When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.


Reinstall OS X: Select Reinstall OS X and click on the Continue button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.


Also see:


Reinstall OS X Without Erasing the Drive


Choose the version you have installed now:


OS X Mavericks- Reinstall OS X



Note: You will need an active Internet connection. I suggest using Ethernet

if possible because it is three times faster than wireless.

5 replies
Question marked as Best reply

Feb 27, 2015 10:45 AM in response to reticent411

Reinstalling OS X Without Erasing the Drive


Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Reinstalling OS X Without Erasing the Drive


Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.


When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.


Reinstall OS X: Select Reinstall OS X and click on the Continue button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.


Also see:


Reinstall OS X Without Erasing the Drive


Choose the version you have installed now:


OS X Mavericks- Reinstall OS X



Note: You will need an active Internet connection. I suggest using Ethernet

if possible because it is three times faster than wireless.

Reinstall Mavericks 10.9.5?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.