Iphone doesn't turn on

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Iphone doesn't turn on

Hi,

I'm having trobles turning on my iphone 5, I've turn it off 6 months ago and now I can't turn it on, I've put the chager and it doesn't do anything, can please someone help me 🙂 Thanks,

Andrea

iPhone 5, iOS 8.1.2

Posted on Feb 27, 2015 11:46 AM

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Answer 1

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AppleJoe

Community Manager

Feb 28, 2015 2:19 PM in response to Andu Sanchez

Hello Andu Sanchez,

Welcome to the Apple Support Communities!

I understand that your iPhone 5 is not responding or turning on. In this situation, I would recommend reading over and working through the information located in the attached article.

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Have a great day,

Joe

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Answer 2

Andu Sanchez Author

Level 1

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Mar 4, 2015 6:20 AM in response to AppleJoe

Hello joe_7399,

I've tried with everything that indicates in the link but it's the same, it doesn't work, what else can I do?,

Thanks,

Andrea

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Answer 3

AppleJoe

Community Manager

Mar 4, 2015 10:49 AM in response to Andu Sanchez

Hi Andu Sanchez,

If you worked through the steps in the previously attached article and the issue continues, it may be necessary to have your iPhone evaluated for repair. If you would like more information on that process, please review the attached web link.

iPhone Repair and Service - Apple Support

Cheers,

Joe

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