iMac mid 2010 3.6GHz intel core i3; mem. 4 GB; OS X 10.9.5 ceased pair-ing with its wireless alum. keyboard. Help?

iMac mid 2010, 3.6GHz intel core i3; mem. 4 GB; OS X 10.9.5 ceased allowing its wireless alum. keyboard to tell it to print letters on page. I'm using the "qwerty" keyboard image from the MenuBar. Bluetooth is functional; screen states keyboard connected. Looking at the hardware info' for Bluetooth Devices (Paired, Configured, etc): Apple Wireless Keyboard:

Major Type: Keyboard; Minor Type: Peripheral; Svcs: Apple Wireless Keyboard; Paired: Yes; Configured: Yes ; Connected: Yes; Manu.: Apple; Battery Level: 100%; Firmware Version: 0x0050; Vendor ID: 0x05AC; Product ID: 0x0239; Class of Device: 0x05 0x10 0x2540; AFH: On; AFH Map: FFFFFFFFFFFFFFFFFF7F; RSSI: -43; Role: Master; Host Connectable: Yes; EDR Supported: NO; eSCO Supported: NO; SSP Supported: NO . ¿Significant? I don't know; hopefully you do.

Several times I've followed directions in my iMac Guide without any change occurring, save the passage of time, a few more grey hairs. Help? My thanks.

Stanzie

iMac, OS X Mavericks (10.9.5), ApAlum. Wireless Keyboard

Posted on Feb 27, 2015 11:35 AM

Reply
2 replies

Mar 15, 2015 12:48 AM in response to stanzievg

My apologies. Needed to use own info' in above statement. From Apple iMac -System Info' (under apple - About this Mac) keyboard was paired & connected. Yet pressing keys got no response on screen!! Did follow directions I found:


Bluetooth: How to set up your Apple Wireless Keyboard - Apple Support

There's another site (shorter version) that uses just code info' & stresses hitting return.


Couldn't believe it; can now press keys of keyboard & get get print on screen. There's a clackety sound with ea. pressed key; I turn off sound. (I've tried sugg. ans. re: keys & sound - no luck.)


Couldn't help repeatedly noticing in Bluetooth/Keyboard info' I provided:

EDR Supported: NO; eSCO Supported: NO; SSP Supported: NO

Please check your info'.

This could very well be software problem! Looking forward to replies about this.

Stanzie

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMac mid 2010 3.6GHz intel core i3; mem. 4 GB; OS X 10.9.5 ceased pair-ing with its wireless alum. keyboard. Help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.