pb iphone recovery mode

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Level 1

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hi my iphone 4 is always in recovery mode.

itunes recognize it but when i tried to restore it a have message 27.

i install last version itunes so it same pb .

my iphone is in version 7.1.2

i tried to find soluton on net.

thank for your help

iPhone 4, iOS 7.1.2

Posted on Feb 27, 2015 1:08 PM

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Answer 1

Level 10

195,501 points

Check for hardware issues

Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.

Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.

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