applecare agreement list is extremely difficult to find

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cmeiers1961 Author

Level 1

6 points

applecare agreement list is extremely difficult to find

Just trying to see a list of my many products with active applecare agreements, and it is very difficult to find. Any shortcuts?

Also, for anyone from Apple who may see this, the new listing format is VERY non-apple - used to have a nice grid with a picture of the product, serial number, applecare expiration date, etc. and now it is just a list of agreement numbers that you can individually click on to see the product and expiration date info. NOT user friendly!

MacBook Pro (Retina, 15-inch, Mid 2014), iOS 8.1.3

Posted on Feb 27, 2015 3:43 PM

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Answer 1

Best reply

FoxFifth

Level 10

468,825 points

Feb 27, 2015 3:53 PM in response to cmeiers1961

Not sure if you are referring to the following, but here is a link just in case: https://selfsolve.apple.com/agreement/list

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Answer 2

cmeiers1961 Author

Level 1

6 points

Feb 27, 2015 4:09 PM in response to FoxFifth

Thanks for the reply - yes, that link is good (though not sure it would be as easy to find without the link). And sure enough, it is a very non-manageable list as I described.

But thanks again for your link - helpful!

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Answer 3

ChitlinsCC

Level 7

20,924 points

Feb 27, 2015 6:49 PM in response to cmeiers1961

cmeiers1961 wrote:

... link is good (though not sure it would be as easy to find without the link). And sure enough, it is a very non-manageable list as I described.

Last first...

It seems your description of the existing list is the exact opposite of most stuff in AppleWorld. There are so MANY pages about so MANY products, i am not sure how it can be made user friendly - and I was in the interactive media business for 2 decades! I think I would prefer the way it is over the 'thumbnail' view you describe, though. If the data you wish is there, I think you may want to thank the gods 👿

The first last... Use Google Site Search (I'm sorry, but I have nothing nice to say about searching here at Apple). Less is more when searching - always.

That link actually resolves - not to " ... /Agreements.do " - but - to ... guess what ?? == https://selfsolve.apple.com/agreement/list ! ! !

My guess is that since I was logged in, it skipped past the "Choose Country" step.

If you keep your eyes peeled at the bottom of many pages in the Main Site, the Stores, etc. , there will be mini SiteMaps at the bottom of the page

With a little effort, I have discovered a couple of SiteMaps: apple.com | SiteMap & SiteMapSupport

turingtest2's SITEMAP | ASC is indispensable for getting around the forums

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Answer 4

ChitlinsCC

Level 7

20,924 points

Feb 27, 2015 6:54 PM in response to cmeiers1961

BTW, you may want to poke around

Look for AppleCare on the funky animated page

HINT: #2 Dot/Circle

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Answer 5

babowa

Level 9

78,103 points

Feb 27, 2015 7:25 PM in response to cmeiers1961

This might be what you are looking for (just sign in and you should get an editable list):

Apple - Support - Welcome To My Support Profile

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Answer 6

ChitlinsCC

Level 7

20,924 points

Feb 27, 2015 7:40 PM in response to babowa

well done. I went there first, while logged as ChitlinsCC - my forum AppleID so I had no Products. I was too lazy to log out and back in as my Owner of many fine products ID. It MAY be close enough to the " nice grid " to which the OP refers... I'll bet you nailed it! - ÇÇÇ

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Answer 7

cmeiers1961 Author

Level 1

6 points

Feb 27, 2015 8:11 PM in response to cmeiers1961

Thanks everyone for the excellent answers! As it turns out, there is one form of answer with the list (as FoxFifth and others pointed out) that just shows the agreement numbers and dates, but no description of the item the agreement covers without clicking on each item, and then the list reflected in the support profile that shows the product and serial number, but no applecare agreement info (such as expiration date). A year ago I swear I could log in and find a list showing all of this data for each item I owned! Oh well, things change! 😉

Thanks again for the help!

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Answer 8

babowa

Level 9

78,103 points

Feb 27, 2015 8:19 PM in response to cmeiers1961

If you sign in on the page I linked to, you will find your products. Highlighting one will result in another page with more info including the expiration of the Applecare plan as shown here (that is the plan for my new iMac):

You can also initiate a repair, etc.

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Answer 9

ChitlinsCC

Level 7

20,924 points

Feb 27, 2015 9:38 PM in response to cmeiers1961

Besides my being lazy earlier, I now remember a thread earlier this year (which I now cannot easily find - so much for my searching skills) that was wanting to know On What DATE Warranty or AppleCare Agreement EXPIRED. I now can say that the My Support Profile does NOT give that info - just the fact that it is has indeed expired

Seems that Apple has chosen to try to give one some comfort via the 'countdown to expiration', but once expired they must judge that we need no details after that. I haven't needed a 'Parent' in 45 years! I do still need a 'Librarian' though!

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