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Safari can't open page for any website.

on my MacBook pro I get the error "Safari can't open the page.... Because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait a few minutes, then try again." For every page that I try to open or go to. This started for me last night. I have been on two different wifi networks in two different locations, and all my other products, including iPad and iPod, are able to connect and browse. Even Skype appears to work on my MacBook but none of my apple programs (Safari, iTunes, etc.) will. The computer is connected to wifi and running a diagnostic says everything is working fine. I have cleared all my history and cookies and removed all website data from the privacy menu. I have no extensions but turned that off anyway. I have tried restarting my computer a few times and it is still unsuccessful. i am not sure what to try next. Can anyone help me?

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Feb 27, 2015 7:14 PM

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Question marked as Best reply

Posted on Feb 27, 2015 7:34 PM

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

6 replies
Question marked as Best reply

Feb 27, 2015 7:34 PM in response to BrandonF526

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Feb 28, 2015 6:27 AM in response to BrandonF526

Back up all data.

From the menu bar, select

System Preferences... Network

If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.

Safari can't open page for any website.

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