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User profile for user: jbroom1982
jbroom1982 Author
User level: Level 1
8 points

what is error code -3403D?

I recently just purchased another refurbished 15" MacBook Pro (Mid 2010) Model with 2.66 GHz Intel Core i7, 8 GB 1067 MHz DDR3, and NVIDIA GeForce GT 330M 512 MB. It came pre-loaded with Snow Leopard 10.6. I upgraded to OS X Yosemite 10.10.2 and then I started having the computer randomly restart on me several times. I have gotten Kernal Panic messages once I could get the machine to reboot. I have read countless forums since and have heard that the logic boards were recalled some time ago. I have also heard that Yosemite could be the problem. I have no idea which is the exact culprit. I have wiped the hard drive 2 or 3 times now using the Recovery feature (Command R) and have wiped the hard drive. I have rebooted it and reinstalled OS X Yosemite. I also have a copy of Snow Leopard 10.6 that I have had for a few years now. I attempted to install it instead of Yosemite but it will not do anything. It simply does not work. So I contacted Mac Of All Trades (where I purchased the computer) and they suggested I reset the PRAM and SMC. I did both those things but the restarting still occurs. They also suggested I do a AHT (Apple Hardware Test). When I tried to do it pressing Option D, it started an internet recovery process and asked me what WiFi network I wanted to choose. I chose my network and entered my password. Shortly after it gave me "apple.com/support -3403D." Does anyone know what that means? It also will not run the AHT or Apple Diagnostics. I cannot figure out why or why I cannot fully wipe out my hard drive and install Snow Leopard 10.6. I cannot figure out why it keeps restarting and giving me Kernal Panic messages. If anyone can help, it would be greatly appreciated. Oh, and I also did not back it up on my Time Machine before upgrading to Yosemite (I know dumb!!!) but I used Migration Assistant to transfer my programs from my older MacBook Pro to this one using a Time Machine backup. Thank you again.

MacBook Pro with Retina display, OS X Yosemite (10.10.2)

Posted on Feb 27, 2015 8:10 PM

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16 replies
User profile for user: tyler_apple_support
tyler_apple_support
User level: Level 1
4 points

Feb 9, 2017 1:05 PM in response to jbroom1982

Hi all, I was having the same/similar kernel panic issues on my mid-2010 MacBook Pro (system details below). I think I got the problem solved, and since it was a bit different than replies so far wanted to share. Here are the main steps I took, and why. But first, I found this (slightly outdated) post from CNET helpful: https://www.cnet.com/news/tutorial-avoiding-and-eliminating-kernel-panics/. This is what I mostly based troubleshooting on, plus searching forums like this one.


My troubleshooting steps

  1. Reset the NVRAM: did not fix the issue
  2. Test if it's the GPU: I tried the very helpful suggestion by OGELTHORPE in this thread and downloaded gfxCardStatus to force my system to use the Intel "Integrated Only" chip. RESULT: still crashed
  3. Bad (or loose) RAM? Quite a while ago, I replaced the original 2 x 2GB memory with 2 x 4GB Crucial brand ones. To troubleshoot, I opened up my Mac and removed one of the two (top one, random/easy choice).
    1. RESULT: This fixed the issue. No crashes for nearly two days…
    2. NEXT: Replaced the memory card I had removed to see if, hopefully, it was just loose or something, and not actually corrupted…
    3. RESULT: No crashes for about a day!


Conclusion: I think that loose RAM was my problem. Fingers crossed that this resolves it for good…


Model Name: MacBook Pro

Model Identifier: MacBookPro6,2

Processor Name: Intel Core i7

Processor Speed: 2.66 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 4 MB

Memory: 8 GB

Processor Interconnect Speed: 4.8 GT/s

Boot ROM Version: MBP61.0057.B11

SMC Version (system): 1.58f17

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User profile for user: jbroom1982
jbroom1982 Author
User level: Level 1
8 points

Feb 27, 2015 8:32 PM in response to jbroom1982

Also, here is the Kernal Panic Report I just recently received.

Anonymous UUID: 7E6EF3B8-B63B-94AE-6534-CC6616D275D8



Fri Feb 27 23:22:16 2015



*** Panic Report ***

panic(cpu 2 caller 0xffffff7f9ca18f63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8136041000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.8.6/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff812315ae40 : 0xffffff8019d2fe41

0xffffff812315aec0 : 0xffffff7f9ca18f63

0xffffff812315afa0 : 0xffffff7f9aafab9f

0xffffff812315b060 : 0xffffff7f9abc418e

0xffffff812315b0a0 : 0xffffff7f9abc41fe

0xffffff812315b110 : 0xffffff7f9ae43056

0xffffff812315b240 : 0xffffff7f9abe782d

0xffffff812315b260 : 0xffffff7f9ab015f1

0xffffff812315b310 : 0xffffff7f9aaff0fc

0xffffff812315b510 : 0xffffff7f9ab00a4b

0xffffff812315b5e0 : 0xffffff7f9bfc3b37

0xffffff812315b6b0 : 0xffffff7f9bfef7de

0xffffff812315b740 : 0xffffff7f9bfd7547

0xffffff812315b7a0 : 0xffffff7f9bfd7e53

0xffffff812315b7f0 : 0xffffff7f9bfd81c0

0xffffff812315b860 : 0xffffff7f9bfd8a11

0xffffff812315b8a0 : 0xffffff7f9bfa40f5

0xffffff812315ba20 : 0xffffff7f9bfd53c1

0xffffff812315bae0 : 0xffffff7f9bfa2c15

0xffffff812315bb30 : 0xffffff801a2ffb16

0xffffff812315bb60 : 0xffffff801a30122b

0xffffff812315bbc0 : 0xffffff801a2fe9c3

0xffffff812315bd00 : 0xffffff8019de4a87

0xffffff812315be10 : 0xffffff8019d33f8c

0xffffff812315be40 : 0xffffff8019d18a93

0xffffff812315be90 : 0xffffff8019d293bd

0xffffff812315bf10 : 0xffffff8019e059fa

0xffffff812315bfb0 : 0xffffff8019e36ea6

Kernel Extensions in backtrace:

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f9aaaa000->0xffffff7f9ad13fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f9a524000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f9aa9a000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f9aa53000

com.apple.driver.AppleMuxControl(3.8.6)[BE610379-FAEA-3E8F-B6AF-F92B70B3C5CD]@0 xffffff7f9ca0a000->0xffffff7f9ca1dfff

dependency: com.apple.driver.AppleGraphicsControl(3.8.6)[76B001B1-30F1-3D72-B264-85D77B254C 2F]@0xffffff7f9ca02000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f9a8e0000

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f9a524000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f9aa53000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[42706EB3-1447-3931-A668-FBAC58AAAA 7A]@0xffffff7f9ca05000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f9ad1e000->0xffffff7f9afc7fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9aaaa000

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f9a524000

com.apple.GeForceTesla(10.0)[3EA67900-B4A9-30BB-964D-0904DA5421CC]@0xffffff7f9b f90000->0xffffff7f9c05dfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f9a524000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f9aa9a000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f9aa53000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9aaaa000



BSD process name corresponding to current thread: WindowServer



Mac OS version:

14C109



Kernel version:

Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64

Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5

Kernel slide: 0x0000000019a00000

Kernel text base: 0xffffff8019c00000

__HIB text base: 0xffffff8019b00000

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 3353387444920

last loaded kext at 799523079999: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f9cafc000, size 389120)

last unloaded kext at 132012327603: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9b164000, size 65536)

loaded kexts:

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.15.5

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.2f6

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 269.25

com.apple.driver.AppleMikeyDriver 269.25

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.GeForceTesla 10.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleMuxControl 3.8.6

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBCardReader 3.5.1

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.7.3

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.0

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.0

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.AppleGraphicsDeviceControl 3.8.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 269.25

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.iokit.IOBluetoothFamily 4.3.2f6

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleHDAController 269.25

com.apple.iokit.IOHDAFamily 269.25

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleGraphicsControl 3.8.6

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.driver.IOPlatformPluginFamily 5.8.1d38

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3

com.apple.iokit.IOUSBMassStorageClass 3.7.1

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.CoreStorage 471.10.6

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IO80211Family 710.55

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 710.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST9500420ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus:

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User profile for user: data_ders
data_ders
User level: Level 1
0 points

Mar 9, 2015 3:22 AM in response to jbroom1982

I have the same exact issue.


MBP 6,2 (early 2010).


Installed Yosemite and began experiences random kernel panics sometimes successively before booting again.


It stopped booting, so I wiped the HDD, clean installed Yosemite and used Migration Assistant to transfer my user account. The same day after having done this I had another kernel panic. Here is my Kernel Panic Crash Report


I tried to open Apple Hardware Test as jbroom1982 did, and received the same error code: -3403D


Please advise. Thanks! 🙂

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User profile for user: OGELTHORPE
OGELTHORPE
User level: Level 9
57,305 points

Mar 9, 2015 5:27 AM in response to data_ders

You have the misfortune of having purchased a model identifier 6.2 MBP that has a history of GPU problems. There was a recall on these models but that has expired.


You may have the logic board replaced at your expense.


Or you may download this software:


https://gfx.io/


It will allow you to disable the discrete GPU which should stop the kernel panics. You will be able to run the MBP on just the integrated GPU but at the expense of graphics performance.


Ciao.

Reply
User profile for user: Vanjus
Vanjus
User level: Level 1
8 points

Mar 16, 2015 12:48 PM in response to OGELTHORPE

I have te same problem, i updated my Macbook Pro 15" mid 2010 to Yosemite, and then it started to restarted a few times in half hour..


i found this post - and i conclude that Yosemite is no good for this Macbook? Maybe Apple is doing it for a reason - so we must buy new Macbook? If not - why they dont fix this?


Please help us find a way to use ours Macbook from 2010, on Yosemite normally as all Macbook users do..


Thank you

Reply
User profile for user: Vanjus
Vanjus
User level: Level 1
8 points

Mar 17, 2015 10:04 AM in response to OGELTHORPE

Can you confirm that problems are mostly on Yosemite?


Are you telling me that if i want to use my Macbook on Yosemite MUST install that software and shut down my desrete graphic card (use only integrated).?


Or you suggest my that i install older version of OS X, maybe Maverick?


Please advice, i am not sure what to do now?


Maybe is best to sell this old Macbook before it goes dead?


Thank you

Reply
User profile for user: OGELTHORPE
OGELTHORPE
User level: Level 9
57,305 points

Mar 17, 2015 11:07 AM in response to Vanjus

Vanjus wrote:


Can you confirm that problems are mostly on Yosemite?


I never wrote anywhere that the issue was mostly due to Yosemite OSX. This is fundamentally a hardware problem.

Are you telling me that if i want to use my Macbook on Yosemite MUST install that software and shut down my desrete graphic

That software allows you to disable the GPU which is the cause of the kernel panics. It is your choice to install it or not.

Or you suggest my that i install older version of OS X, maybe Maverick?

I have no reason to believe that installing Mavericks will have an effect on the kernel panics. You may do so, but I doubt that there will be any change.


Maybe is best to sell this old Macbook before it goes dead?



That is not a decision for me to make.


Ciao.

Reply
User profile for user: brousch
brousch
User level: Level 1
0 points

Mar 18, 2015 3:23 PM in response to OGELTHORPE

I purchased a similar laptop (mid 2010 MacBook Pro 15) from the same place and am having the same problem under Yosemite. The problem has not yet shown up under OSX 10.6 or 10.9 for me, but I've only had this 1 day, so you might be able to get away with downgrading. When I contacted Mac of All Trades, they had no suggestions other than contacting Apple about the problem. They insinuated it was a software problem and that it would not be covered under warranty from Mac of All Trades.

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User profile for user: Vanjus
Vanjus
User level: Level 1
8 points

Mar 24, 2015 1:01 PM in response to OGELTHORPE

i have questions about this program "gfxCardStatus" that you recomended.. It is ok, i choose integrated only, and everything is ok, until i shut down Macbook, and power it on again.. When Macbook starts, "gfxCardStatus" doesn not remember my choise "integrated only", i have to choose it again..


is there any way to fix it?


or is there any other program like this?


>Thank you

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User profile for user: data_ders
data_ders
User level: Level 1
0 points

Mar 28, 2015 3:55 AM in response to OGELTHORPE

Hey OGELTHORPE,


thanks for the heads up, very helpful indeed.

To get my machine up and running again, I:

  1. Erased the disk (DIsk Utility wouldn't let me, I had to write random data to it to trick Disk Utility into thinking it was blank first)
  2. Intalled Yosemite with a USB drive
  3. Restored only necessary files via Time Machine backup
  4. Installed gfxCardStatus 2.3 to use the integrated graphics only (despite the fact that v2.3 will not prevent a switch to NVIDIA's GPU at times)

Now the issue has persisted and it seems that again I am back to square one. Booting into recovery mode and verifying the disk from disk utility returns:

"File system check exit code is 8."

and

"Error: This disk needs to be repaired. Click Repair Disk."


Upon clicking "Repair Disk" and waiting 5 minutes yields a prompt that says:

Disk Utility stopped repairing "Untitled. Disk Utility can't repair this disk. Back up as many of your files as possible , reformat the disk, and restore your backed-up files."


My question is whether the hard drive corruption has something to do with the MBP 6,2 graphics GPU factory flaw. My uninformed hunch is that it does, given that this is the second time it happened in two weeks. I would bring my MBP to an Apple store, but the nearest one I know of is almost 600km away.


Let me know if you have any ideas. If you need anymore information, I can also try my best to get it to you as well.


Thanks again!


-Anders

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User profile for user: OGELTHORPE
OGELTHORPE
User level: Level 9
57,305 points

Mar 28, 2015 6:37 AM in response to data_ders

data_ders wrote:


My question is whether the hard drive corruption has something to do with the MBP 6,2 graphics GPU factory flaw. My uninformed hunch is that it does, given that this is the second time it happened in two weeks. I would bring my MBP to an Apple store, but the nearest one I know of is almost 600km away.


Let me know if you have any ideas. If you need anymore information, I can also try my best to get it to you as well.


Install a new HDD in the MBP and see if that makes any difference. I think that you have two different problems.


Ciao.

Reply

what is error code -3403D?

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