unable to upload photobook with Iphoto

Are you able to create a PDF file of the book according to this Apple document? iPhoto, Aperture: Previewing an order in iPhoto or Aperture - Apple Support,

Also make sure you've chosen the correct Print Products Shore in iPhoto's Advanced preference pane.

I too am experiencing the same problem. I have booted in safe mode, made a PDF file, reviewed it -- and than hopefully tried to resend the book to Apple. But same problem. The software assembles fine, but than hangs when trying to upload.

Old Toad suggested choosing the correct Print Products -- that may be part of my problem -- I don't know what those are? I selected "book" is that what select Print Product refers to?

iMac 27", OS 10.10.2, iPhoto 9.6, 85 page book

I will appreciate your thoughts.

Nortske

Also make sure you've chosen the correct Print Products Shore in iPhoto's Advanced preference pane.

Old Toad,

What are the correct parameters?

Norstke

Not the correct print product

the correct Print Products Store in iPhoto's Advanced preference pane.

As to what is correct - you do not tell us where you are so we have no idea - you chose the country that your Apple ID is registered for and your billing info is for

LN

Hi Larry,

Thanks for responding. I am a Newbe to these support groups -- perhaps I have been lucky because for ten years I haven;t needed the help! But I do now.

I live in the US, Wisconsin to be exact. I am trying use iPhoto to send my data to ?? (Apple I guess ??) to have a book printed -- like I have done dozens of times before.

Thanks for your help.

Nortske

Larry,

I have United States selected as my country.

Did you get yours to work ?

I have United States selected as my country.

Just a few more thoughts: You have to select the country where you want the book to be printed and delivered - the same country, as in your delivery addressed billing address, the same country as the country of the AppleID you are using, and where your credit card used with the AppleID is valid.

Also, make sure, nothing can interfere with your connection to the print product store; no firewall or antivirus software, no incompatible software. If booting into SafeMode does not help, try to disable antivirus software and firewalls, disable your energy saver, so your mac does not fall asleep and cause timeouts, and try to upload the book using a reliable network connection.

I had the same problem. I noticed that when I uploaded my phonebook, the system would assembly the book just fine -- however during the upload phase, it would start to upload, create a small ball on the horizontal thermometer, and than hang. It appeared like the process started OK, but than got hung.

I envisioned some gatekeeper letting me in, but than later slamming the gate shut. The only gate keeper I could think of the process was my credit card. I checked out the details on my CC data on file with iPhoto, only to find my actual my credit card had been updated with a new expiration date, but the iPhoto data had not.

I brought the iPhone CC data up to date and my phonebook went right through!

What made the problem difficult to find is that the system never issued any error message. It just hung. But I am OK now. Thanks for all the posts.

Nortske

Regarding the MBP slowness have you tried killing that Image Capture process from the Activity Monitor and see if there's any improvement or if it comes back?

Download and run Etrecheck. Copy and paste the results into your reply. Etrecheck a diagnostic tool that was developed by one of the most respected users here (and recommended by Apple Support personnel) in the ASC to help identify the more obvious culprits that may be at work causing problems.

Click on the Store button at the top of this page. On the next page click, on this button and select View Account.

Now get into your account information and reenter all of the credit card info. Then try ordering again.