iPhone 6 continuously asks for Apple ID password, WiFi/Data Problems

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iPhone 6 continuously asks for Apple ID password, WiFi/Data Problems

I recently went out of town for a few hours, having my data (Sprint) stopped working. I checked the coverage, and it was in it. I recently got home, but found it wont connect to anything, but acts like I have WiFi. It soon started asking for my Apple ID password, closing the app after a few moments of entering it. It has done this on every app of mine. I checked my other Apple devices, and they're all working. I'm avoiding a restore (not enough iCloud memory), but will do so since most options I've seen didn't work. I updated to 8.1.3, and I'm on a Sprint iPhone 6. Any help will be appreciated. Thank you.

iPhone 6, iOS 8.1.3

Posted on Feb 27, 2015 9:04 PM

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Answer 1

Feb 27, 2015 9:06 PM in response to sofiadupre

Try signing out of the iTunes & App Store and then back in again: Settings>iTunes & App Store>click on your Apple ID and sign out. Then sign back in again.

Cheers,

GB

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Answer 2

sofiadupre Author

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Feb 27, 2015 9:09 PM in response to gail from maine

I tried, but I only get 'Cannot connect to iTunes Store.'

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Answer 3

Feb 27, 2015 9:17 PM in response to sofiadupre

Go to Settings>Reset>Reset Network Settings. You will have to reconnect to your Wifi network, but it should clear up your issues.

Cheers,

GB

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Answer 4

sofiadupre Author

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Feb 27, 2015 9:25 PM in response to gail from maine

Unfortunately didn't work. Would a restore be the best option?

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Answer 5

Feb 27, 2015 9:50 PM in response to sofiadupre

Well, before going to a restore, I would also try Settings>Reset>Reset All Settings. This will It removes= all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy, but it may also clear up your issues, and is a bit easier than a restore.

If that doesn't work, or you prefer to do the restore, then that would definitely be your next step.

Cheers,

GB

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Answer 6

sofiadupre Author

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Feb 27, 2015 9:58 PM in response to gail from maine

Tried it, and it didn't work. Any other options besides restore?

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Answer 7

Feb 27, 2015 10:11 PM in response to sofiadupre

The only other thing I can think of would be to contact Sprint to see if they need to reset anything on their end. Short of that, I think a restore would be in order....

Cheers,

GB

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Answer 8

sofiadupre Author

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Feb 27, 2015 10:26 PM in response to gail from maine

Haven't had a good history with their Support, so i'll be backing up stuff manually. Thank you for your help. Might wait and see if it changes tomorrow, and magically works, as this situation had a similar past problem.

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Answer 9

Feb 28, 2015 6:27 AM in response to sofiadupre

OK, best of luck! Post back with any success stories 🙂

Cheers,

GB

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