Hi there
My new iPhone 6 won't backup to iCloud. I have automatically backup to iCloud ticked on iTunes, however it seems to backup to my computer and continues to say that "Your iPhone has never been backed up to iCloud"
Can anyone please help with this??
Hello, Rabbit09047822.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing an issue creating a backup on iCloud. Check to make sure that the option to backup is on under Settings > iCloud > Backup > On. Once this is verified, make sure you are connected to Wi-Fi and a power source. You then should have the option to manually backup to iCloud. If you are still unable to create an iCloud backup, see the troubleshooting steps in the article below.
Get help creating an iCloud backup
Cheers,
Jason H.
Hello, Rabbit09047822.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing an issue creating a backup on iCloud. Check to make sure that the option to backup is on under Settings > iCloud > Backup > On. Once this is verified, make sure you are connected to Wi-Fi and a power source. You then should have the option to manually backup to iCloud. If you are still unable to create an iCloud backup, see the troubleshooting steps in the article below.
Get help creating an iCloud backup
Cheers,
Jason H.
Thanks Jason
That solved my problem!!
Rabbit09047822,
You are welcome and I am glad you are able to backup your iPhone again.
-Jason H.
iPhone 6 won't backup to iCloud.
