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iphone not connecting to macbook pro

My iPhone 5s is not being recognised on my macbook pro, for the last 2 weeks.

iPhone 5s, iOS 7.0.3

Posted on Feb 27, 2015 11:09 PM

Reply
1 reply

Mar 1, 2015 8:24 AM in response to Mariposa7

Hi Mariposa7,


It seems your iPhone is not recognized while plugged into your computer using iTunes. I have located and linked to an article which may help you find a solution:


If you don't see your connected device in iTunes for Mac - Apple Support



Make sure that your device is on

Also make sure that you can get to the Home screen.

Get help if you have one of these issues:

Make sure that your Mac supports your device

See the system requirements for iPhone, iPad, or iPod.

Check your USB connections

  1. Unplug other USB devices from your Mac and try again.
  2. Try a different USB port.
  3. Try a different USB cable.

Learn more about using USB cables with your Mac.

Make sure that your device trusts the computer

You might get an alert if you haven't connected your iOS device to this computer before. Unlock your device and tap Trust.

Learn more about the Trust This Computer alert.

Restart your device

Restart your iOS device or reset your iPod.

Restart your Mac

Turn your Mac off and back on.

Update your software

  1. Check for software updates on your Mac.
  2. Check for an iTunes update.

Check your security software

If you have security software installed, learn how to resolve issues between iTunes and your security software.

Get more help

If you still don't see your device in iTunes, contact Apple Support.


Thank you for contributing to Apple Support Communities.


Best,

Bobby_D

iphone not connecting to macbook pro

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