Macbook Pro screen moves to the left and freezes but mouse can still move?

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Level 1

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Macbook Pro screen moves to the left and freezes but mouse can still move?

Hello,

This issue just began to happen today, but has happened twice. After finishing watching something on Netflix in safari, I exit out of the page, shut my laptop, and plug it in to charge. When I return to use it again, the entire screen has shifted to the left about an inch, leaving a black space on the right side. The mouse can still move freely, and the keyboard buttons such as screen brightness and volume work fine and show up on the screen, but I cannot click anything on the screen. I then have to hold the power button and restart to computer to eliminate the problem, in which case it functions without any issues. What is the problem?

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Feb 28, 2015 8:00 AM

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Answer 1

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mac-interactive

Level 1

9 points

Nov 25, 2015 5:07 AM in response to jensenbuff

I've seen this on a couple of Macs running Yosemite.

In those cases the screen shifted to the left by about the same amount but no mouse pointer was available. The keyboard worked fine though so was able to restart and all was then OK. The Macs in question have since been updated to El Capitan and I've received no reports of the issue again. I was just searching today to see if I could find a solution to an outstanding issues.

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Answer 2

mario49

Community Specialist

Mar 1, 2015 10:19 AM in response to jensenbuff

Hello jensenbuff,

After reviewing your post, it sounds like the desktop is not centered in the screen. I would recommend that you read this article, it may be able to help the issue.

How to Reset NVRAM on your Mac - Apple Support

Thanks for using Apple Support Communities.

Have a nice day,

Mario

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