I purchased a book and maybe I put in the wrong password, but it does say "read." However, it won't open and nothing responds. It is not on my book shelf. Is there any way to re-purchase it? I see no option for that. So frustrating.
iPad (3rd gen) Wi-Fi + Cellular (VZ), iOS 8.1.1
Hi nlroundabout,
Thanks for visiting Apple Support Communities.
It sounds like you've purchased an iBook, but it won't open and you don't see it on your bookshelf. This does sound frustrating. First, try downloading it again using these steps:
Follow these steps to download purchased books:
- Tap iBooks. If you're using iBooks 3.2 or earlier, tap Store.
- Tap Purchased from the bottom navigation bar.
- Tap the book that you want to download.
From:
Download past purchases - Apple Support
Additionally, make sure that your iPad is updated to the latest iOS version:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
All the best,
Jeremy
ibook will not open and not in library - button says "read" but it's not responsive
