Consistent AppleTV issues!!!

Question

Level 1

24 points

Consistent AppleTV issues!!!

MBP (Early 2013) and iPhone 6 wont connect to AirPlay Gen2. Screen goes black but then I receive the "could not connect" message on my devices, every time. ATV is hardwired into the router, with Netflix and everything else working perfectly. I rebooted everything, no luck what so ever. It seems that 100% of the time I have to reboot the ATV to establish a connection (after bringing it out of sleep), this just doesn't seem right!

Help guys!

Cheers,

Frustrated dude trying to stream a surf competition.... 😕

MacBook Pro (Retina, 13-inch, Early 2013), OS X Yosemite (10.10.2), iPhone 6 and AppleTV all up to date

Posted on Feb 28, 2015 5:24 AM

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Answer 1

Rudegar

Level 10

170,652 points

Feb 28, 2015 7:00 AM in response to GFurm

make sure the required ports are open both in the firewall and in the router

TCP and UDP ports used by Apple software products - Apple Support

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Answer 2

GFurm Author

Level 1

24 points

Feb 28, 2015 10:27 AM in response to Rudegar

Rudegar, what should my FW rules look like? I want to keep the LAN traffic between devices wide open but not open up my whole network obviously.

Thanks again!

Gary

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Answer 3

GFurm Author

Level 1

24 points

Feb 28, 2015 10:30 AM in response to GFurm

PS.

I have a Fios supplied router which is acting as passthrough with Wifi disable and I am using a Netgear R6300v2 as my main source of wireless.

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Answer 4

DonH49

Level 6

16,704 points

Feb 28, 2015 10:41 AM in response to GFurm

From your description I'd be looking at your local network setup. Ethernet yes but you still ned wireless from your router to do airplay. Its required.

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Answer 5

GFurm Author

Level 1

24 points

Feb 28, 2015 12:29 PM in response to DonH49

The thing is, its just spotty, so right now its working. Then it won't work for a day. I dont have anything specific blocked at all, The Apple TV is plugged into the same router which is broadcasting my WiFi signal, the Apple TV shows up as an airplay device everything is there and it goes to connect (apple TV goes dark on my TV) then i get a could not connect error. What should i look for with my local network specifically?

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