My iphone ringer/silent button is bended and apple representative refused to change it for me so i need immediate help please.
If your device has physical damage, and Apple has refused to service the device, then you're leaving something out. Minor damage, while not covered under the hardware warranty, should still be eligible for out-of-warranty service, for a fee.
What, exactly, is wrong with your device?
What, exactly, were you told by the Apple representative?
If your device has physical damage, and Apple has refused to service the device, then you're leaving something out. Minor damage, while not covered under the hardware warranty, should still be eligible for out-of-warranty service, for a fee.
What, exactly, is wrong with your device?
What, exactly, were you told by the Apple representative?
he said its a minor damage and it may be caused by you 😠
A.Alshorbagy wrote:
he said its a minor damage and it may be caused by you 😠
Not by me, pal. I never touched your device. 😝
Now, he may have meant you accidentally and unintentionally and unknowingly damaged it, or someone that was using it damaged it. It didn't break all by itself. That's a violation of the laws of physics.
Did he offer to replace or service the device for free or for a fee? Or did he not even offer to provide service for a price?
he did not even offer to provide any service 😟
Then talk to them again, and ask what the out-of-warranty option would be.
Read this as well: Apple - Support - Service Answer Center
My iphone ringer/silent button is bended and apple representative refused to change it for me so i need immediate help please.
