Hongila

Q: Document crash

I can't access "Document" Folder on my Macbook air (OS X, Yosemite, Version 10.10).

Every time I try to access it, Finder always crash. How can I solve it?

Posted on Feb 28, 2015 7:03 AM

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Q: Document crash

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  • by sterling r,

    sterling r sterling r Mar 1, 2015 9:39 AM in response to Hongila
    Community Specialists
    Mar 1, 2015 9:39 AM in response to Hongila

    Hello Hongila,

     

    It sounds like your Documents folder is causing Finder to quit unexpectedly when you open it for some reason. I would start by repairing the disk with this article:

     

     

    Resolve startup issues and perform disk maintenance with Disk Utility and fsck

    1. If you're using OS X Lion or later, start the computer from Recovery System or Internet Recovery. If you're using an older version of OS X and your computer came with a Mac OS X Install disc, insert the installation disc and restart the computer while holding the C key instead.
    2. When your computer finishes starting up, choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Startup Disk (usually named "Macintosh HD").
    6. Click Repair. Disk Utility checks and repairs the disk.

     

    Tip: With Mac OS X v10.6 and earlier, always start up your computer from an Install or Restore disc when using Disk Utility to verify or repair your startup volume. Otherwise, you might see some disk error messages.

     

    Thank you for using Apple Support Communities.

    All the best,

    Sterling